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Responsible play

We want this to stay fun. Entering should always feel like a treat, never a worry. If it stops feeling that way, we're here to help and we make it easy to take control.

Tools in your account

  • Spending limits - set a daily, weekly or monthly cap. It applies straight away.
  • Take a break - pause entries for a set time to cool off.
  • Self-exclude - close things down for good. We'll honour it.
Manage these in your account

How our safeguards work

Alongside the tools above, some things happen automatically in the background to help keep entering fun.

We keep an eye out, gently

We watch for signs that entering might be turning into a worry - things like spending climbing sharply against your own recent pattern, entries clustering late at night, or an unusually large one-off. If we notice them, we send a short, friendly check-in email pointing you to your limit and break tools, and to the free, confidential support listed below. It's only ever a nudge: it never blocks you from entering, and it's used only to help us look after you.

Your wellbeing comes before promotions

If you've set a limit, taken a break, self-excluded, or we've sent a check-in, we automatically hold back promotional prompts and upsells. Looking after you always takes priority over selling to you.

What happens when you use a tool

  • Set a spending limit - it applies instantly and is shown in your account. Entries that would take you over your cap are stopped until the limit period resets.
  • Take a break - we email you a confirmation, pause your entries for the length you chose, and stop any marketing texts until it ends.
  • Self-exclude - we email you a confirmation, and you can no longer enter. We honour it everywhere: no entries, no marketing, and you're never shown in our public winners or activity feeds.

Built-in protections

  • You must be 18 or over to enter.
  • There's always a free postal route with exactly the same odds, so a purchase is never necessary.
  • Every marketing email and text has an easy way to opt out, and we never text you during a break.

You must be 18 or over to enter. See our commitments to safe, fair play. Please play responsibly.

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